Wow, free shipping!
Shipping is free worldwide on most items. On some items, we have Free Shipping on orders worth over $75.
Why are my orders being shipped in different looking packages?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on optimal availability. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your orders and to get them to you as fast as possible!
Shipping duration... When will it arrive?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note that these are only estimates.
What happens if my order gets stuck or lost in the mail?
All of our orders are sent out with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, let us know! Customs and the postal service are out of our control, but in cases like this your packages are insured. We will send you a new package with quicker shipping and full tracking (if possible). Please see our refund and return policy to see if this is applicable to your particular shipping situation.
Will I be charged for customs and taxes?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.